Our Privacy Policy

Who We Are

Coburn Audrey Compliance Solutions provides compliance and civil engineering consultancy services.

For the purposes of UK data protection legislation, the company directors are the data controllers responsible for the personal information described within this policy.

Information We May Collect

We may collect and process personal information including:

• Your name and job title

• Company or organisation name

• Email address and telephone/mobile number

• Business and correspondence addresses

• Information provided through our website contact forms

• Information contained within emails, phone enquiries or other correspondence

• Information necessary to provide our consultancy services

• Client, supplier and contractor contact information

• Technical information relating to your use of our website, where applicable

We will only collect personal information that is relevant and necessary for the purposes for which it is required.

How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests for information

• Provide quotations and proposals

• Deliver and manage our consultancy services

• Manage relationships with clients, prospective clients, suppliers and contractors

• Communicate regarding ongoing or prospective work

• Maintain appropriate business and project records

• Process invoices and payments

• Meet contractual, legal and regulatory obligations

• Manage and improve our services and business operations

• Protect our legitimate business interests

We will not use personal information for purposes that are incompatible with those for which it was originally collected unless we have an appropriate lawful basis to do so.

Our Lawful Basis for Processing

We will only process personal information where we have a lawful basis under applicable data protection legislation. Depending on the circumstances, this may include:

• Contract - where processing is necessary to provide our services or take steps at your request before entering into a contract

• Legal Obligation - where processing is necessary for us to comply with a legal or regulatory requirement

• Legitimate Interests - where processing is necessary for our legitimate business activities and those interests do not override your rights and freedoms

• Consent - where you have specifically agreed to us processing your information for a particular purpose

Where we rely on consent, you have the right to withdraw that consent at any time.

Sharing Your Information

We do not sell, rent or trade personal information.

We may share personal information with trusted third parties where this is reasonably necessary for the operation of our business or the delivery of our services. These may include:

• Professional advisers

• Accountants and financial service providers

• IT, software and website service providers

• Certification and accreditation bodies

• Consultants, subcontractors and other professional service providers

• Clients or project stakeholders where necessary for the delivery of agreed services

• Government, regulatory or law enforcement authorities where legally required

Where third parties process personal information on our behalf, we will take appropriate steps to ensure suitable data protection and confidentiality arrangements are in place.

International Data Transfers

Some of the service providers or technology platforms we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection legislation and that appropriate safeguards are in place where required.

Data Security

We take appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, destruction, alteration, unauthorised disclosure or access.

Access to personal information is restricted to individuals who have a legitimate business need to access it, and appropriate measures are used to maintain the confidentiality and security of the information we hold.

While we take reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting applicable legal, contractual, accounting and regulatory requirements.

Retention periods may vary depending on the type of information and the reason it is held.

When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of as appropriate.

Your Data Protection Rights

Depending on the circumstances, UK data protection legislation provides individuals with a number of rights regarding their personal information. These may include the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete personal information

• Request deletion of your personal information in certain circumstances

• Request restriction of the processing of your personal information

• Object to certain types of processing

• Request the transfer of your personal information where applicable

• Withdraw consent at any time where we rely on consent as our lawful basis

These rights do not apply in every circumstance and may be subject to legal exemptions.

If you wish to exercise any of your data protection rights, please contact us using the details on or website.

Marketing Communications

Where permitted by law, we may contact existing or prospective business clients regarding services that we believe may be relevant to them.

Where consent is required for marketing communications, we will obtain this before sending them.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where one is provided.

Cookies and Website Information

Our website may use cookies and similar technologies to provide website functionality, understand how visitors interact with the website and improve the user experience.

Cookies may collect information such as browser type, device information, pages visited and general website usage information.

Where required, you will be provided with the opportunity to manage your cookie preferences. Further information about the cookies used on our website may be provided through our cookie settings or cookie notice.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Complaints

If you have concerns about how we have handled your personal information, please contact us in the first instance so that we have an opportunity to address your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority responsible for upholding information rights.

Further information is available at www.ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business activities, services, website or applicable legal and regulatory requirements.

The latest version of this policy will be made available on our website.

Last updated: 14/08/26