Our Policies

Quality Policy

Coburn Audrey Compliance Solutions Ltd was established in July 2026 and we are committed to providing high-quality compliance and civil engineering consultancy services that exceed the needs and expectations of all of our clients.

Quality is important to our business because we value our customers and stakeholders. We strive to provide for our customers and are committed to continuous improvement, through setting objectives.

Our quality objectives are:

  • Deliver services that exceed customer expectations.

  • Train and develop the skills of our workforce.

  • Provide a professional and flexible service.

  • Meet all statutory and regulatory requirements.

  • Ensure the provision of sufficient and suitable resources.

  • Communicate effectively with customers

  • Identify opportunities for improvement

  • Undertake regular audits of our internal processes

  • Communicate this policy across all levels of the organisation

Health & Safety Policy

The Company is committed to maintaining the highest standards of health, safety and welfare for anyone who may be affected by our operations, including clients and employees. We strongly believe that no task is so important that it cannot be carried out safely.

We recognise and accept our health and safety duties for providing a safe and healthy working environment under the Health and Safety at Work Act 1974, and other legislation.

Our health and safety objectives are:

  • Identify workplace hazards and assess and control associated risks.

  • Provide appropriate information, instruction, training and supervision to enable personnel to work safely.

  • Cooperate with clients and site management when working at premises or sites under their control.

  • Encourage the reporting of hazards, near misses, incidents and health and safety concerns.

  • Consider health and safety risks when planning and delivering our services.

  • Ensure all personnel receive adequate training, supervision and information.

  • Monitor health and safety performance through audits.

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Privacy Policy

Coburn Audrey Compliance Solutions Ltd is committed to protecting the privacy, confidentiality and security of the personal information we hold and process.

We recognised our responsibilities under the UK General Data Protection (UK GDPR), the Data Protection Act 2018 and other applicable data protection requirements. We aim to ensure that personal information is handled responsibly, securely and only for legitimate business purposes.

We will:

  • Process personal information fairly, lawfully and transparently.

  • Only collect data that is necessary and relevant for legitimate business purposes.

  • Protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

  • Restrict access to personal information to those who have a legitimate need to access it.

  • Retain personal information only for as long as necessary to meet business, contractual and legal requirements.

  • Securely dispose of information when it is no longer required.

  • Review our data protection arrangements and implement improvements where appropriate.

  • Ensure personnel understand their responsibilities for maintaining the confidentiality and security of information.

Environmental Policy

We recognise our responsibility to minimise the environmental impact of our activities and we are committed to operating in an environmentally responsible and sustainable manner.

Our direct environmental impacts are relatively limited; however, we recognise that our activities, purchasing decisions, travel and the advice we provide can influence environmental performance. We consider environmental factors within our day-to-day operations and aim to continually improve our environmental performance.

Our environmental objectives are:

  • Comply with applicable environmental legislation, regulatory requirements and other environmental obligations relevant to our activities.

  • Use renewable electricity sources.

  • Consider environmental factors when purchasing goods and services.

  • Minimise unnecessary business travel and use appropriate alternatives, including remote meetings, where practical.

  • Consider environmental and sustainability principles when providing advice and consultancy services to our clients.

  • Set and review environmental objectives and targets.

  • Monitor performance through internal audits.

  • Seek to review greenhouse gas emissions associated with our business activities and support the transition towards a lower-carbon economy.

The Director’s have ultimate responsibility of these policies and the effectiveness of these policies is monitored through defined business objectives, which are subject to regular review and continuous improvement.

Our detailed Privacy Policy is available in the footer of our website

Next review date: 12/08/27